Asian Americans and Emotional Intelligence
By
Preston Ni – July 28, 2010Posted in: Career, Commerce, Leadership Success Series
http://www.asianweek.com/2010/07/28/preston-ni%E2%80%99s-leadership-succ...

Five Keys to Enhancing Your EQ

A recent article published in the HBR, talked about the service-profit chain and customer service. The crux of the article comes down to the fact that what drives profitability and customer satisfaction is satisfied and engaged employees. What we know is that EI is the key ingredient to satisfied employees and with higher levels of EI resulting in exceptional customer service!

A very interesting and relevant article we have been using to build a business case with our clients!

Mr. Yinka Olugbodi - CEO, Team Build International Article 19/05/2010 - ‘The Punch’ - Nigerian Newspaper

Experts agree that organisations should drive excellence and productivity through effective teams.

While every employer aims at optimal productivity at the workplace it is also unarguable that it does not come on its own. In other words, organisations that desire to always get the best from their employees must employ specific strategies towards achieving set goals.

One sure way, experts believe they can do this is team building.

A little piece of gold - always great to stumble across a great article that is directionally aligned and summarises perfectly why assessment within recruitment is critical.

This article (http://www.genosinternational.com/resource-portal-search/19%2C20%2C30) written by Kellie Rigg - Head of Psychology at Randstad, summarises perfectly the business case - whether you are large or small, productivity is largely reliant on talent.

So what are you going to do to ensure you make the right hires?

Integrate Genos EI into your recruitment process!

Rebekka

Hi Everyone,

Thanks to all who could join the session on Tuesday and for those who couldn’t the link to the recorded session can be found below and the slide deck is attached. This is also be available from the website.

The session ran really well - we are getting to grips with the technology and functionalities that Elluminate has to offer and the use of break out rooms allowed us to keep the session interactive.

Link to brochure is here.

Our second online, interactive learning group hosted by John Raymond - ICF President, Australasia, is being held on the 20th April at 2-3.30pm AEST.

To register for the session (which is free of charge and open to all) please email rebekka.squire@genosinternational.com

Look forward to seeing you online!

Bek

Our very talented Director of Research and Development, Dr. Gilles Gignac, has put on his creative hat, and stepped out of the world of academia for just a moment to create a fabulous video which helps us think about: "what it really means to be emotionally intelligent?"

Gilles, has cleverly put together a series of quotes to represent what high demonstration of each of the 7 EI skills may look like in real time - and these link very nicely with our 'being states' model of EI.

In April we are going to formally launch our EI Recruit product.

Used as a supplement to your/your clients existing recruitment strategy, a Genos EI Assessment will give you insights into the behavioral qualities of a candidate, which are critical to the position and the company – insights that can’t be gleaned from an interview, resume and reference check alone.

Watch this space for more information, concept video, brochure, and introductory offers!

Keen to know more now? - contact Rebekka: - rebekka.squire@genosinternational.com