Conference FAQs


What if I'm not Genos EI Certified?

That's okay, we have a number of Genos EI Certification courses on offer around the world commencing before the Conference. Start by looking at our International events calendar or by contacting your local Genos Distributor (if you're located outside of Australia).

What is the dress code?

Smart casual.

Can I bring my significant other to any of the sessions?

If your partner would like to attend the Welcome Conference dinner they can do so at no extra charge. Please notify at least 14 days prior, including any dietary requirements.

Only conference registrants (wearing a lanyard) will be allowed to attend the conference sessions, morning tea, lunch and afternoon tea from Monday to Wednesday. Your partner will need to purchase a conference registration (subject to availability and before registration closing) to participate in any of these activities.

Who should I contact if I have any further questions?

Please email


Can I get a discount?

You can essentially attend for free if you choose the Tokens Registration option. That is, to pay the applicable fee and receive Genos Assessment Token Credit equivalent in worth to the fee you paid. This option should be very attractive to those of you who have an upcoming Genos Assessment Project or envisage an opportunity to use the Genos Assessments in the future.

What is Genos Assessment Token Credit?

Genos Assessments can be pre-purchased with Genos Tokens. Tokens are loaded up in your account and you can use them to pay for assessments as and when you need. For more information about tokens, please visit this article.

When will I receive the tokens if I register using the tokens option?

Tokens will be added to your Genos Surveys account after attending the conference.

Accommodation and Travel

How do I access the special rates for accommodation for the conference?

The Outrigger Reef Resort has provided special accommodation deals specially for Genos Conference attendees via a unique booking link made available on the conference webpage.

Which is the closest Airport?


Is lunch provided each day?

Morning tea and coffee, lunch and afternoon tea and coffee will be provided on Monday, Tuesday and Wednesday.

Is the Welcome Reception Dinner being provided by Genos?

Yes the food and drinks are on us.

Will there be gluten free/vegetarian options?

Yes, all dietary requirements will be accommodated. Any dietary requirements must be indicated in the online registration form or sent to ASAP. You will be provided with a different coloured lanyard so the hotel staff can easily identify you if they need to speak with you or provide you with alternative food options.

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