News

Open post

Which emotional intelligence assessment should I use?

Following three decades of research, there is now a diverse range of reliable and valid measures of emotional intelligence available for use in talent identification, management and development. With this diversity, questions understandably abound about which approach best suits recruitment, talent identification, development and the like. Here is a summary of the three major...

"Which emotional intelligence assessment should I use?"Continue reading
Open post Mentally Healthy Workplaces

The Role of Emotional Intelligence in Creating Mentally Healthy Workplaces

While organisations have used emotional intelligence to develop leadership, sales and customer service competence for decades, the potential efficacy of emotional intelligence development in another, possibly more important aspect of organisational life, is becoming evident. Businesses now are grappling with a problem that has significant financial, ethical and societal ramifications. The concept of a...

"The Role of Emotional Intelligence in Creating Mentally Healthy Workplaces"Continue reading
Open post 360 degrees feedback

From Destructive to Constructive: 360-degree Emotional Intelligence Feedback

Handled poorly, 360-degree feedback can be destructive, particularly in workplaces causing low emotional intelligence. Just how destructive hit home recently when a colleague revealed they used the S.A.R.A.H. mnemonic to help people prepare for what it can be like. S.A.R.A.H. stands for Shock, Anger, Resentment, Acceptance and Help. Similar to the five stages of...

"From Destructive to Constructive: 360-degree Emotional Intelligence Feedback"Continue reading
Open post low emotional intelligence

How to Survive in a Workplace Causing Low Emotional Intelligence

In our world of ‘do-more-with-less’, where financial pressures abound and constant change is the new certainty, it may be no surprise that low levels of emotional intelligence amongst employees is on the rise. Every year, Genos International measures thousands of individuals’ emotional intelligence. More specifically, we measure how often people demonstrate emotionally intelligent workplace...

"How to Survive in a Workplace Causing Low Emotional Intelligence"Continue reading
Scroll to top