Please note: Genos Australia will be closed between 24-12-18 and 07-01-19. Any orders involving physical products will be processed from 07-01-19. Thank you for your cooperation. Dismiss

Genos Service Options

Service Options

There are two service options for the administration of Genos online assessments and surveys: Self-managed and Genos-managed. These two options are outlined below.

Self-Managed Service

Genos customers have the option set up and manage their own assessment surveys.

Upon completion of the Genos EI Certification Program, you will be provided with access to the Genos Surveys platform and the Member Portal.

Genos Surveys is user-friendly. Accessible from the platform is a User Guide and also from the Member Portal is a series of Video Tutorials teaching new administrators how to use the platform, create surveys and manage them on a day-to-day basis. Genos also provides support via the phone and email to administrators.

This service allows you to download the completed reports or customised workbooks and do your own printing. We recommend you try thermal binding to create your booklets, in which case a file format can be provided to assist with this method.

Click here to read more about purchasing tokens.

Genos-Managed Service – Australia

If you prefer to outsource report administration, survey management and printing, Genos-Managed is the best option for you. Our survey management team will set up and monitor your projects, keep you updated with status reports and make sure your reports are ready on time. Once complete, we will post your printed reports and/or program workbooks to the location of your choice via express post. Survey management, printing and delivery are all included in the price of each report.

To place an order for a Genos-Managed survey, all you need to do is complete a Survey Request Form located in the Member Portal dropdown.

1 Comment

  1. Jianan YANG
    1 June, 2018

    I am looking for an instrument to test EI in workplace, Genos Emotional Intelligence Inventory – Concise is ideal for me.
    my question is, do I have to be certified to use it? or is there an option that you provide service to interpret the result of EI for me so there is no need for me to get certified.


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