Emotional intelligence involves a set of skills that define how well we recognise and respond to emotions. These skills have been shown to underlie many aspects of success in life which is why emotional intelligence has redefined what it means to be smart.
Emotions influence our decisions, behaviour and performance both in productive and unproductive ways. Think of a time when you experienced an emotion – say for example, joy. Perhaps you had a great weekend, or accomplished a difficult task at work. How did this emotion impact your mood, your energy levels, and the conversations you had with friends or co-workers? Now think of a different example – say, for example, anger. Perhaps a co-worker said something that ‘rubbed you up the wrong way’ or you thought that a friend betrayed a confidence. How did this emotion impact your mood and your behaviours? Perhaps you sent an angry e-mail, or said something in the heat of the moment that you regretted later.
Emotional Intelligence (EI) is a set of skills that help us identify and respond to emotions within ourselves and others. These skills are as important as your intellect (IQ) in determining success in work and in life. Everyone, no matter what job function, has interactions with other people. Your ability to understand your emotions, to be aware of them and how they impact the way you behave and relate to others, will improve your ‘people’ skills and help you ultimately be more successful.
Applied Emotional Intelligence – The Difference It Makes
In the workplace, emotional intelligence underlies our self-awareness, empathy, leadership and resilience. In our world of ‘do more with less’, where continous change is the norm and effective collaboration is essential, these skills are fundamental to our success. People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage others.
The Genos Emotional Intelligence Model
Emotional self-awareness is the skill of perceiving and understanding one’s own emotions. Feelings influence decisions, behavior and performance. Leaders who are emotionally self-aware are conscious of the role their feelings can play in these areas and are better equipped to manage this influence effectively.
The Genos Emotional Intelligence Assessments
Genos emotional intelligence assessments measure how often individuals display emotionally intelligent workplace behaviour that underlie success. They are supported by a wealth of peer-reviewed research and are accompanied by beautiful reports that provide accessible and practical development suggestions.
The Genos Emotional Intelligence Technical Manual
The Genos Emotional Intelligence Research Papers
Genos makes available its workplace based emotional intelligence questionnaires free of charge for the purposes of research. Individuals and organisations are strictly forbidden from using these questionnaires for any type of commercial purpose.
See How We’ve Made A Difference
Click here to read about the benefits that Genos Emotional Intelligence products have provided to other organisations.
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