our podcast
EI at Work
EI at Work is a monthly podcast that highlights the difference emotional intelligence (or a lack thereof), makes in businesses across the globe. Each episode, co-hosts Dr Ben Palmer and Marie El Daghl are joined by professionals and leaders implementing EI in their workplace. They share real-world examples of how EI has transformed their customers, staff, business outcomes and selves.
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Latest Episode
Tune in online or on your preferred podcast app and stay on top of the world’s most in-demand job skill.
MEET THE HOST
Dr. Ben Palmer
Dr Ben Palmer is the CEO of EI network, Genos International. Renowned for transforming workplaces, business outcomes and lives, Genos International is a world leading provider of EI assessments and development programs.
At Genos International, Dr Palmer has been at the forefront of providing game-changing emotional intelligence services to iconic organisations worldwide, such as IBM, Pfizer, Rio Tinto, Laing O Rourke, and Qantas. Through his work with leaders and professionals, he has invaluable insight into how EI significantly improves staff performance, customer satisfaction, profitability and more.
Dr Palmer completed his PhD at Swinburne University, Melbourne. He developed the first Australian model and assessment of emotional intelligence specific to workplace outcomes. Dr Palmer has continued to contribute his extensive knowledge to various global research articles, book chapters and journals.
As our resident EI Expert on EI at Work, Dr. Palmer brings his extensive knowledge to facilitate thought-provoking discussion on the transformative effects of EI.
MEET THE HOST
Marie El Daghl
Marie El Daghl brings both her business nous and communication expertise to her role as EI at work co-host. She is the Managing Director of Sydney based marketing and communication agency, Chasing Albert. She knows the Genos International business very well having undergone certification and worked closely with our business for many years.
Since 2000, Marie has dedicated her career to helping individuals and brands communicate effectively. Her communication and media training experience is diverse, and she has worked with a myriad of clients such as the French Ambassador to Australia, Mastercard, Nespresso, and many more.
You can expect her to bring out the best in all EI at Work guests, ask the questions on your mind and keep the jargon to a minimum for all those new to both EI and the Genos community.
MARCH 2023
Paul Wood on EI at Work
What was the crime? Murder. And as he puts it in the podcast “feel the weight of that word”. Dr Wood shares a remarkable story of Netflix proportions of his journey to becoming a Dr of Psychology. Today, he is an expert in helping people and organisations strive towards their potential and flourish through change and adversity. Paul works with everyone from senior leaders in fortune 100 companies such as Google to at risk-teens. He is a regular contributor in the media, an author, and his recently released second book, “Mental Fitness; Build your mind for strength and resilience every day” was another instant best seller.
FEBRUARY 2023
Building team emotional intelligence
Success hinges on the ability of teams to collaborate, communication and connect effectively. However, in today’s dynamic and dispersed world of work, it can be more difficult than ever to foster an environment where teamwork – really works. In this episode with leadership and team development expert, Dr Vanessa Druskat, discover how emotional intelligence applies to teams and how to foster this essential skill set at a group level.
OCTOBER 2022
Celebrating 20 years of Genos International
Game-changing for business. Life-changing for people. Genos International is proud to celebrate 20 years of realising this very philosophy, through the assessment and development of emotional intelligence in the workplace.
An organisation that started as the brainchild of a passionate research team and Swinburne University, has since become the world-leader in emotional intelligence and assessment development. So where did it all start? How was emotional intelligence evolved over the last twenty years and where is it headed in the future? Learn all this and more, in this very special anniversary episode of EI at Work.
SEPTEMBER 2022
The cost of hiring the emotionally unintelligent
It’s no secret that Australia has a staff shortage. Businesses across the country are competing for talent. But at what cost? In a recruitment landscape with a candidate shortage, can hiring for potential fill the gaps? And if so, does that make emotional intelligence our most crucial asset? Will Ainsley, COO at Testgrid, joins us to discuss value of emotional intelligence during the recruitment phase, and whether it should be a non-negotiable for businesses navigating Australia’s employment crisis.
JUNE 2022
The Science of Opinions
If you’ve debated where Covid-19 came from, whether Amber Heard is believable, or who should win a recent election – this is a podcast for you. Polarised opinions seem to be the norm on most things these days. So, learning how to express and solicit strong opinions is paramount. Dr Andy Luttrell, social psychologist and host of Opinion Science, joins us to discuss the fascinating science of opinions, and why EI is a must in managing our views respectfully at work or home.
APRIL 2022
How to make work from home – work
It’s official, working from home is here to stay for good. 1 in 2 employees now work mostly from home, and 70% would like to continue doing so post-pandemic. But are we truly prepared?
While remote work has a long list of advantages, it doesn’t come without its flaws. One survey found that 56% of people get along worse with their colleagues from home, and 30% enjoy their job less from home. WFH has fundamentally transformed our understanding of culture and connection. So, what are the long-term impacts of moving employees and leaders to permanent remote work? And how we can we get it right?
NOVEMBER 2024
Too much heat in the kitchen
When the kitchen heats up and emotions run high, Genos Certified Practitioner Una Crilly steps in to turn teams from stressed to happy, healthy and thriving. With over 30 years’ experience as a Leadership Consultant, specialising in the hospitality industry, Una has been transforming kitchens across Ireland. Top executive chefs have experienced life changing results – from dropping 20kg, quitting smoking to boosting overall wellbeing. All thanks to Unas go to EI tool – Genos Grow.