Measure What Matters: Emotional Culture Index

The two tools we cover are:

Genos Emotional Culture Index (ECI)

Learn how you use the Genos ECI to help your clients understand the emotional culture of their organisations.

We all experience a wide range of pleasant and unpleasant feelings at work as we interact with colleagues, customers, suppliers, and others. These feelings influence our decisions, behaviour and performance. The Genos ECI has been designed to measure three dimensions of emotions at work, these being:

• How often your people experience certain feelings at work,

• How often your people think it’s fair and reasonable to experience these feelings at work given the nature and context of your workplace, and

• How often your people think they should ideally experience these feelings in your workplace in order to be effective.

At a collective level these emotions impact the bottom line and through Genos ECI your clients will have an accurate lens on the way their employees are feeling and insights into areas for culture development.

Return on Investment Calculator

Could an emotionally intelligent team deliver higher returns? Learn how to use the Genos Return on Investment (ROI) calculator to find out. The Genos ROI calculator provides an estimate of the likely returns from assessing and developing the emotional intelligence of a group. It is based on our published research on the relationship between levels of emotional intelligence and employee performance using advanced statistical techniques to estimate, with a high degree of confidence, the likely return you’ll receive. In this product knowledge session, you will learn how to use the Genos ROI calculator including the data you need to make accurate ROI calculations and how to present a business case and value proposition of emotional intelligence to your clients or stakeholders.