About
29 July 2026, 10:00 – 11:00 am AEST
Genos Emotional Culture Index (ECI)
The Genos Emotional Culture Index (ECI) measures the extent to which people experience a range of pleasant and unpleasant emotions in a workplace. This tool helps build an understanding of the emotional culture of a workplace, is completely customisable and can be used across a small team or an entire organisation.
In this webinar you’ll learn how to customise the ECI to meet your client or organisation’s needs. This webinar will include time for Q&A and is open to both Genos Certified Practitioners and those interested in learning more about this Genos product.
Learn how you use the Genos ECI to help your clients understand the emotional culture of their organisations.
We all experience a wide range of pleasant and unpleasant feelings at work as we interact with colleagues, customers, suppliers, and others. These feelings influence our decisions, behaviour and performance. The Genos ECI has been designed to measure three dimensions of emotions at work, these being:
How often your people experience certain feelings at work,
How often your people think it’s fair and reasonable to experience these feelings at work given the nature and context of your workplace, and
How often your people think they should ideally experience these feelings in your workplace in order to be effective.
At a collective level these emotions impact the bottom line and through Genos ECI your clients will have an accurate lens on the way their employees are feeling and insights into areas for culture development.

Get to know the CEO
Ben Palmer
Chief Executive Officer at Genos International
Along with being the CEO of Genos, Ben has a PhD in Psychology and is the author of the Genos Assessments and Development Programs. He brings a wealth of knowledge to these live on-line product knowledge sessions from the background of the tools themselves, through to their development and application. Engage with Ben and colleagues in the Genos network who position and apply Genos tools with blue chip clients everyday.
