EI Research Articles

This month I came across an article closely aligned to our approach to EI by Ivecic, Levitats and the famous Marc Brackett from Yale University. One of the reasons you choose to go with Genos for emotional intelligence assessments is no doubt because we measure emotionally intelligent behaviour. Well, the title of this article is “Building Opportunities for Emotionally Intelligent Behaviour in Organizations” and it recently appeared in Consulting Psychology Journal.  You can find the full article on this link 

https://static.genosinternational.com/pdf/Building_Opps_for_EI_Behaviour_in_Orgs.pdf

The article highlights that while emotional intelligence (EI) has often been studied at the individual ability, competency or self-perception level, its true impact in organisations emerges when opportunities exist for people to act on their EI. The authors emphasize that emotionally intelligent behaviour (EIB) is shaped not only by individual skills and motivation but also by organisational factors such as leader behaviour, team climate, and culture. In practice, this means leaders who role-model EI, teams that embrace EI-supportive norms, and organisations that embed EI into their values and HR practices. Those that take this approach create environments where employees feel able and motivated to apply their EI in daily interactions. For Genos practitioners, this reinforces the idea that developing EI is not just about building individual capability but about designing organisational conditions that enable and reward emotionally intelligent behaviour.

For us the model presented in the article provides a framework for shaping both individual potential (skills and motivation) and organisational effectiveness (culture, climate, leadership practices). When these two elements align, organisations see stronger outcomes in employee well-being, interpersonal effectiveness, and performance. This aligns directly with Genos International’s approach—helping organisations embed EI across Talent Management activities so that it becomes a lived, systemic driver of performance and culture. The article affirms that EI initiatives must extend beyond training programs, requiring leaders to role-model emotionally intelligent behaviour, HR systems to recognize and reward it, and cultures to normalize its practice – perhaps something done most famously by ANZ Bank with their Breakout cultural transformation program back in the early 2000s. This integrated focus is where Genos practitioners can make the greatest impact. If you can’t access the article but would like a copy please reach out to me ben.palmer@genosinternational.com.

This article reminds us about the unique design features of Genos EI assessments. In short, they are designed to:

• Provide feedback on EI behaviors rather than just traits or abilities.

• Create awareness of how emotions are managed and expressed at work.

• Serve as a developmental tool, best paired with coaching, workshops, and leadership programs.

• Strengthen workplace culture, performance, and well-being by embedding EI behavioural practices.

Genos EI assessments are practical, workplace-focused tools that measure how people demonstrate EI in action, not just how much EI they might have.