Open post Market influences driving the importance of emotionally intelligent leadership in 2019

The need for soft skill leadership capabilities

Managers who want to stay relevant in their jobs and employable in the future need to enhance their soft skills. Research shows that soft skills are underpinned by emotional intelligence and include things like motivating and engaging team members, facilitating and maintaining a mentally healthy workplace culture, and adapting behaviour to best suit the situation...

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Open post Reducing psychological injuries through improving EI

Reducing psychological injuries through improving EI

This article was originally published in the September edition of the OHS Professional Magazine by the Safety Institute of Australia, Australia’s professional association for the health and safety profession. Building mentally safer workplaces is of ongoing importance to organisations and Government. A 2015 study by Safe Work Australia found that over 7,500 Australians are psychologically injured at...

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Open post Boost your emotional intelligence to live longer

Boost your EI to reduce stress and live longer

Did you know that frequent face-to-face personal interactions, and close personal relationships, are more likely to make you live longer than exercising, eating well and quitting smokes and booze? In her recent book, The Village Effect: How Face-to-Face Contact Can Make Us Healthier, Happier, And Smarter, Susan Pinker brings together the most recent research on...

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Enhancing Change Management with EI Development

New research by global best practice insight and technology company CEB Global has found that the average organisation has experienced five enterprise-wide changes in the past three years. If you work in an ASX 200 company, or large government organisation, no doubt you’re familiar with the type of major changes undertaken. They range from technology...

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Open post improving ROI

Improving EI: What is the best approach and what is the ROI?

Since Peter Salovey and Jack Mayer first introduced the concept of emotional intelligence in 1990, there have been more than 3,000 scientific articles published on it. Collectively, this research suggests that you can improve your emotional intelligence. However, like improving any skill we have, improving emotional intelligence takes time and the systematic practice of applying...

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Which emotional intelligence assessment should I use?

Following three decades of research, there is now a diverse range of reliable and valid measures of emotional intelligence available for use in talent identification, management and development. With this diversity, questions understandably abound about which approach best suits recruitment, talent identification, development and the like. Here is a summary of the three major approaches...

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Open post Mentally Healthy Workplaces

The Role of EI in Creating Mentally Healthy Workplaces

While organisations have used emotional intelligence to develop leadership, sales and customer service competence for decades, the potential efficacy of emotional intelligence development in another, possibly more important aspect of organisational life, is becoming evident. Businesses now are grappling with a problem that has significant financial, ethical and societal ramifications. The concept of a mentally...

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Open post 360 degrees feedback

From Destructive to Constructive: 360 Degree Feedback

Handled poorly, 360-degree feedback can be destructive, particularly in workplaces causing low emotional intelligence. Just how destructive hit home recently when a colleague revealed they used the S.A.R.A.H. mnemonic to help people prepare for what it can be like. S.A.R.A.H. stands for Shock, Anger, Resentment, Acceptance and Help. Similar to the five stages of grief...

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