A lot of different elements underlie organisational success. You’ve got to be in the right place, at the right time, with the right product and with the right people. But even with the best of these, a great workplace culture truly matters. Do you know the emotional culture of your organisation? Eventually competitors can come along and...
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Managers who want to stay relevant in their jobs and employable in the future need to enhance their soft skills. Research shows that soft skills are underpinned by emotional intelligence and include things like motivating and engaging team members, facilitating and maintaining a mentally healthy workplace culture, and adapting behaviour to best suit the situation...
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This article was originally published in the September edition of the OHS Professional Magazine by the Safety Institute of Australia, Australia’s professional association for the health and safety profession. Building mentally safer workplaces is of ongoing importance to organisations and Government. A 2015 study by Safe Work Australia found that over 7,500 Australians are psychologically injured at...
"Reducing psychological injuries through improving EI"Continue reading
I was recently asked by a client to create a workshop for them on Growth Mindsets and how to cultivate these in oneself and others. This led me to explore the link between Growth Mindsets and Emotional Intelligence. In this article I explain the link as I see it. A Growth Mindset, as defined by...
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Did you know that frequent face-to-face personal interactions, and close personal relationships, are more likely to make you live longer than exercising, eating well and quitting smokes and booze? In her recent book, The Village Effect: How Face-to-Face Contact Can Make Us Healthier, Happier, And Smarter, Susan Pinker brings together the most recent research on...
"Boost your EI to reduce stress and live longer"Continue reading
New research by global best practice insight and technology company CEB Global has found that the average organisation has experienced five enterprise-wide changes in the past three years. If you work in an ASX 200 company, or large government organisation, no doubt you’re familiar with the type of major changes undertaken. They range from technology...
"Enhancing Change Management with EI Development"Continue reading
Since Peter Salovey and Jack Mayer first introduced the concept of emotional intelligence in 1990, there have been more than 3,000 scientific articles published on it. Collectively, this research suggests that you can improve your emotional intelligence. However, like improving any skill we have, improving emotional intelligence takes time and the systematic practice of applying...
Following three decades of research, there is now a diverse range of reliable and valid measures of emotional intelligence available for use in talent identification, management and development. With this diversity, questions understandably abound about which approach best suits recruitment, talent identification, development and the like. Here is a summary of the three major approaches...
"Which emotional intelligence assessment should I use?"Continue reading
While organisations have used emotional intelligence to develop leadership, sales and customer service competence for decades, the potential efficacy of emotional intelligence development in another, possibly more important aspect of organisational life, is becoming evident. Businesses now are grappling with a problem that has significant financial, ethical and societal ramifications. The concept of a mentally...
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Handled poorly, 360-degree feedback can be destructive, particularly in workplaces causing low emotional intelligence. Just how destructive hit home recently when a colleague revealed they used the S.A.R.A.H. mnemonic to help people prepare for what it can be like. S.A.R.A.H. stands for Shock, Anger, Resentment, Acceptance and Help. Similar to the five stages of grief...
"From Destructive to Constructive: 360 Degree Feedback"Continue reading
