Emotional Intelligence in Recruitment

Organisations are integrating Emotional Intelligence into Recruitment when selecting and hiring new employees, through to development and talent management initiatives in human resources, through to transitioning people into other positions.

Why is it important to integrate emotional intelligence into Recruitment?

According to the World Economic Forum, Emotional Intelligence is the 6th most important job skill required by 2020. Work Safe Victoria have also observed that more mental injuries get caused in workplaces now than physical injuries; and levels of emotional intelligence positively correlate with levels of resilience and negatively correlate with levels of occupational stress. In other words, people with high emotional intelligence feel less stressed and are more resilient at work.

Organisations using this holistic approach are using the following framework:

  1. In the initial screening, they use an EI psychometric assessment to help identify candidates with high EI.
  2. Then to assess the short list, candidates are interviewed or complete role-play based simulations.
  3. Successful candidates are then on-boarded with an emotional intelligence self-assessment to introduce them to expected behaviours.
  4. Followed by confirmation to ensure the employees are demonstrating EI sufficiently in the business using a 180° or 360° assessment.
Genos Recruitment Model

The Genos model, shown above, comprises a set of seven emotionally intelligent competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The Genos model captures the workplace skills and behaviours that manifest from emotional intelligence abilities.

The grey, outer ring of the model shows the productive states that are typically attained by a person who demonstrates the corresponding behaviours frequently, whereas the red, inner ring of the model shows the unproductive states that may be observed of a person who demonstrates the corresponding behaviours less frequently.

Emotional Intelligence Recruitment Assessment

The Genos emotional intelligence recruitment survey is the best measure of how often a candidate demonstrates emotional intelligence in the workplace.

EI Selection Report

Key Features of the Assessment

  • 70 items measure how often someone demonstrates EI and 12 items measure SDR.
  • The survey is timed, with 30 minutes to complete one question at a time with capacity to go back one question.
    The report contains results for each of the 7 competencies including how the candidate can improve, interview questions, evaluation guides, scoring and evaluation summaries.
  • Interpretation of results is engaging and readily accessible with our beautifully presented reports.
  • Housed in a modern, responsive, online survey system, candidates can complete on their phone, tablet, PC or Mac, anywhere, at any time. The simple and secure administration platform makes it easy to set up survey groups, monitor survey progress and download finished reports.

How to use the Genos EI Recruitment Assessment?

A Genos EI Certified Practitioner is required to run the Genos EI Recruitment Assessment and to debrief the results of the reports with hiring managers. Genos provides an EI Certification Program to allow learning and organisational development professionals, human resource consultants or managers, executive coaches, and organisational psychologists to administer Genos EI Assessments within their own or for client organisations.

Game changing for business. Life changing for people.

Genos helps professionals apply core emotional intelligence skills that enhance their self-awareness, empathy, leadership and resilience.

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