Emotional Culture Index

Below is the recording of the session on how to use the ECI as a part of your consulting toolkit. Following the recording, you can find more information about what it measures and how to setup the ECI in your Genos Surveys account.

We all experience a wide range of positive and negative feelings at work as we interact with colleagues, customers, suppliers and others. These feelings influence our decisions, behaviour and performance in interesting ways. Positive feelings have a ‘broaden and build’ effect causing us to think more broadly, engage more deeply and perform better. Negative emotions tend to have a ‘narrow and limiting’ effect, causing us to be more closed-minded, less engaging and poorer at performing. At a collective level, these emotions impact the bottom line. In high performing organisations, people experience more positive emotions and less negative emotions than those in low performing organisations.

The Emotional Culture Index (ECI) has been designed to measure three dimensions of emotions at work:


Current emotions

How often your people experience certain feelings at work


Fair and reasonable emotions

How often your people think it’s fair and reasonable to experience these feelings at work given the nature and context of your workplace


Ideal emotions

How often your people think they should ideally experience these feelings in your workplace in order to be effective

The visual index displays the levels of positive and negative emotions staff are experiencing

ECI Results

Examples of use:

As part of an ‘Introduction to Emotional Intelligence‘ session with stakeholders

To measure the emotions of staff within an organisation, especially before and after an emotional intelligence development program

What are the stand-out features?

Short Survey

The survey takes only 5 minutes to complete

Group Debrief
Instant Results

Receive your own Results Dashboard and PowerPoint slides


Demographics questions and emotions labels are editable

How to use the ECI?

The Emotional Culture Survey is a complimentary tool that can be used at any time by Genos EI Certified Practitioners.

Emotional Intelligence Certification Program

How to create the survey

How to view the results

Enquire about Genos certification, assessments or programs now
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