Ignite emotional intelligence, leadership, well-being and relationships

Ignite helps professionals develop emotional intelligence competencies and improve their impact, influence, leadership and resilience. The tools and techniques covered are applicable within and outside of the workplace, making the program game changing for business and life changing for people.

About program

Combining learning methodologies with a learning-journey structure, participants experience enduring improvements in their emotional intelligence. There are six core modules of the program. Each session, delivered in a two-hour professionally facilitated format, includes relevant pre-work, cutting-edge research, experiential scenarios and on-the-job applications.

Genos Ignite Program Structure

The program contains a Time 1 and a Time 2 Genos EI Leadership Feedback Report. The assessment at the beginning helps personalise the program and allows participants to receive results and feedback on their current EI Leadership Behaviour. In knowing they will receive a second assessment, this helps participants to have a growth mindset and to understand the importance of ongoing development.

Who will benefit from this program?

Ignite is an emotional intelligence enhancement program designed for leaders and individual contributors at all levels who wish to:

  • Facilitate difficult conversations with confidence,
  • Feel less stressed and better equipped to manage high work demands,
  • Create a positive work environment for others, and
  • Be better equipped to positively influence the decisions, behaviour and performance of work colleagues.

Prerequisites to administer this program

Emotional Intelligence Certification Program

Ignite Online Train-the-Trainer Course

Steps to administer the Ignite program

This guide is for customers who are self-managing and provides an explanation of each step involved in the administration of the Genos Ignite Program.

For customers requesting a Genos-managed Ignite Program, steps 1 and 4 onwards will apply to you. However, for the Time 2 survey, you only need to request the EI Leadership Report using the Survey Request Form.

For facilitators, information about preparation and supporting resources are provided at the beginning of each facilitator guide booklet.

Step 1. Complete the preparation checklist for a successful assessment project

Step 2. Create a new ‘group’ in Genos Surveys, selecting the Ignite program

In Genos Surveys, create a new survey group and select the desired Ignite program.

Now that you have created the time 1 Ignite survey, you should now adjust the settings for the T1 survey like you would do for any survey group. These include the start and end dates, email content and task settings (please refer to the Administrator Tutorials for more detailed instructions).

Once you have adjusted the settings, you should now add or import the program participants.

Step 3. Facilitate Module 1

Module 1: The Emotionally Intelligent Leader

Before the Time 1 Ignite survey commences, Module 1 will need to be facilitated with the participants.

Module 1: The Emotionally Intelligent Leader

For the facilitator:

For the participants:

During the workshop:

Email after the session:

Please refer to the Facilitator Guide about this email.

Step 4. Commence and finalise the Time 1 survey

Now that Module 1 has been completed, participants are expecting to receive their survey invitations, so check these have been sent out successfully.

Once the survey has closed and all reports are finalised (and no more survey extensions are needed), you can now download the Reports, Module 3, Module 4 and Module 5 workbooks.

Step 5. Facilitate Module 2

Module 2: Insight and Feedback

Module 2: Insight and Feedback

For the participants (email after the session):

Please refer to the Facilitator Guide about this email.

Step 6. Facilitate Module 3

Module 3: Behavioural Agility

Module 3: Behavioural Agility

For the participants (during the session):

Step 7. Facilitate Module 4

Module 4: Authenticity

Module 4: Authenticity

For the facilitator:

For the participants:

During the workshop:

Email after the session:

Please refer to the Facilitator Guide about this email.

Step 8. Facilitate Module 5

Module 5: Building Resilience

Module 5: Building Resilience

For the facilitator:

For the participants (email after the session):

Please refer to the Facilitator Guide notes about this email.

Step 9. Click ‘New Group’ in Genos Surveys and create the T2 Ignite Survey

Go back to Genos Surveys and click ‘New Group’. Now that the selected Client has completed an Ignite T1 Program in Genos Surveys, the option to create an Ignite T2 Program will now be available during the group creation process.

Ignite Time 2 Survey

During this creation process, you will need to select the applicable Time 1 Ignite Program. You will also be given the option to clone the participants (and raters) from the T1 survey.

Time 2 Survey Creation

It is imperative you follow this process to create the Time 2 Ignite survey in order to avoid further tokens deductions when creating a second Leadership Report for the participants.

Step 10. Adjust the survey settings

Now that you have created the Time 2 Ignite survey, you should again adjust the settings for the survey like you would do for any survey group. These include the start and end dates, email content and task settings.

For the purpose of measuring participants’ emotional intelligence behaviours for the second time, there is no restriction or requirement around which raters are selected. Rather, the same approach should be adopted as per any Genos EI survey – that is, participants should select people who are:

  • familiar with their leadership behaviour in recent months,
  • prepared to provide them with objective feedback, and
  • asked to participate prior to receiving the system-generated email from Genos.

If you would like to give participants the opportunity to re-do the nominations task, choose the ‘Include Participants’ option. Alternatively, if you choose the ‘Include Participants & Raters’ option, you could mention in the survey email to participants that their raters have been imported from their T1 report, but if needed they are able to edit their nominations task if they need to make any updates to the rater list.

Step 11. Complete the Time 2 survey

Before the Time 2 Ignite survey commences, Module 5 will need to be facilitated with the participants.

Once the survey has closed and all T2 reports are finalised, proceed to the final step.

Step 12. Facilitate Module 6

Module 6: Inspiring Performance

Module 6: Inspiring Performance

For the participants:

During the workshop:

  • A program feedback survey

Email after the session:

Please refer to the Facilitator Guide about this email.


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